TERMS & CONDITIONS
PRIVACY POLICY
Crafts Heaven Exports
Welcome to Crafts Heaven Exports. By accessing our website, products, services, or placing orders with us, you agree to comply with the following terms and policies. These terms are designed to maintain transparent, professional, and secure business relationships with our domestic and international buyers.
Crafts Heaven Exports is an Indian handicrafts manufacturing and export company based in Near Ek Minar wali Masjid mohalla Bhooda sarai Traane Sambhal, Uttar Pradesh, India. We specialize in handcrafted home décor, kitchenware, furniture, handmade jewellery, and lifestyle collections made from wood, resin, bone inlay, MOP, metals, ceramics, acrylic, and other premium materials.
Product Information
All products displayed on our website are handcrafted and may slightly vary in:
- Color
- Texture
- Finish
- Size
- Pattern
These natural variations are part of handmade craftsmanship and should not be considered defects.
MOQ (Minimum Order Quantity)
MOQ may vary depending on:
- Product category
- Size
- Design
- Material
- Customization requirements
Most products start from:
- 20–30 pieces per design
- Large-sized products may require higher MOQs
Pricing & Payments
Payment terms are discussed individually with buyers depending on order quantity and project requirements.
Our standard payment structure:
- Small Orders: 50% Advance Payment
- Bulk Orders: 30% Advance Payment
- Remaining Balance Before Shipment
We also accept:
- LC (Letter of Credit)
- Bank Transfer (TT)
- PayPal
- Wise
- Other approved international payment methods
Production Time
Estimated production timelines:
- Small Orders: 20–25 Working Days
- Bulk Orders: 40–45 Working Days
Production time may vary depending on:
- Order quantity
- Product complexity
- Material availability
- Customization requirements
Custom & OEM Orders
We offer:
- OEM Manufacturing
- Private Labeling
- Custom Product Development
- Logo Branding
- Customized Packaging
Custom-made orders cannot be cancelled once production has started.
Intellectual Property
All website content including:
- Product images
- Logos
- Designs
- Text content
- Branding materials
belongs to Crafts Heaven Exports and may not be copied or reused without permission.
Buyer Information & Privacy
We respect the privacy of all buyers, retailers, wholesalers, and importers.
Buyer information collected through:
- Contact Forms
- WhatsApp Inquiries
- Email Subscriptions
- Order Discussions
is kept secure and confidential.
We never sell or share buyer data with unauthorized third parties
Newsletter & Marketing Communication
By submitting your contact details on our website, you agree to receive:
- Product updates
- New collection launches
- Wholesale offers
- Export updates
- Marketing communication
You may unsubscribe anytime.
Limitation of Liability
Crafts Heaven Exports is not responsible for:
- Customs delays
- Import duties
- Country-specific regulations
- Courier delays caused by third-party logistics providers
We reserve the right to update or modify these policies at any time without prior notice.
Quick Links
Crafts Heaven Exports is a premium handcrafted home décor, kitchenware, and lifestyle brand based in India, creating elegant handmade collections for domestic and international markets where craftsmanship meets modern design
Contact
- Near Ek Minar Wali Masjid Mohalla Bhooda Sarai Tareen, Sa,bhal, Up. India, 244303
- 917055471038
- info@craftsheaven.co.in